Mystery Shopper Sample Form
Sample Questionnaire
BUSINESS NAME:
________________________________________________________
ADDRESS:
________________________________________________________
SHOPPER’S NAME:
________________________________________________________
SHOP DATE AND TIME:
________________________________________________________
YES NO N/A
– Was Parking Lot Clean? Y/N
– Was store clean and neat? Y/N
– Was waiting area clean? Y/N
– Was your presence acknowledged upon of arrival? Y/N
– Were you greeted by any employee in a friendly manner? Y/N
– Were employee’s dressed neatly and professional? Y/N
– Did employee offer to assist you with your visit? Y/N
– Was employee courteous? Y/N
– Did employee ask to assist with a particular product? Y/N
– Was employee knowledgeable about their products well? Y/N
– Were the dressing rooms clean? Y/N
– Did employee or checkout thank you for shopping with us? Y/N
– In the space below, please provide a summary of your experience:
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
How do you rate this establishment?
Excellent ________ Good ________ Fair _________ Poor ________
Based on your experience, would you shop at this store in the future?
Yes ______ No _______ Possible _________ Not Possible________
BUSINESS NAME: ________________________________________________________ ADDRESS: ________________________________________________________ SHOPPER’S NAME: ________________________________________________________ SHOP DATE AND TIME: ________________________________________________________ YES NO N/A – Was Parking Lot Clean? Y/N – Was store clean and neat? Y/N – Was waiting area clean? Y/N – Was your presence acknowledged upon of arrival? Y/N – Were you greeted by any employee in a friendly manner? Y/N – Were employee’s dressed neatly and professional? Y/N – Did employee offer to assist you with your visit? Y/N – Was employee courteous? Y/N – Did employee ask to assist with a particular product? Y/N – Was employee knowledgeable about their products well? Y/N – Were the dressing rooms clean? Y/N – Did employee or checkout thank you for shopping with us? Y/N – In the space below, please provide a summary of your experience: ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ How do you rate this establishment? Excellent ________ Good ________ Fair _________ Poor ________ Based on your experience, would you shop at this store in the future? Yes ______ No _______ Possible _________ Not Possible________
Is A Mystery Shopper an Employee or Contractor?
One of the most frequented questions I am asked about mystery shopping is, “Does a mystery shopper work as an employee or a contractor?”, and, “What is a contractor?”
Many of you who want to become a mystery shopper, and are not informed with the details or knowledgeable of the working industry, do not realize that you will be in business for yourself. You will not actually be an employee. You will be assigned mystery shops upon your acceptance. However, you will perform the assignments as a self-contractor, and not as employee of the company.
For example, there is a difference in working as a company employee versus a self-contractor. Although, it is possible to become employed with a particular company as a mystery shopper, the standard opportunities presented for an inexperienced shopper, who knows little about performing reviews, assessments and reports, is carried-out as a self-employed contractor.
When you complete mystery shops as a self-contractor, you are in business for yourself. The company will not pay you wages or withhold employee Federal Income, Social Security or Medicare Taxes. You are responsible for filing your own taxes.
You can learn more about (FICA), Federal Insurance Contributions Act on the Internet by researching, “answers.usa.gov.” Additionally, you can learn more by researching the IRS site at, “http://www.irs.gov/”.
As a self-employed person, it is always a great idea to learn more about your tax requirements. However, you should seek the services of a qualified and licensed professional when filing your taxes or setting up your business requirements. The references commented in this article are for information purposes only and should not take the place of a qualified professional CPA or Attorney.
Quote from wikipedia.org:
“In the United States, any company or organization engaged in a trade or business that pays more than $600 to an independent contractor in one year is required to report this to the Internal Revenue Service (IRS) as well as to the contractor, using Form 1099-MISC.[1][2] This form is merely a report of monies paid; independent contractors do not have income taxes withheld from their pay as regular employees do.”
If you earn more than $600 from any one company, you will be sent a 1099 IRS form. The form will provide a total of all your income earned from their company. If you work for more than one organization, and you earn $600 or more from that individual company, you should receive a 1099 with the total of your gross income earned from every one of the companies. The total of income earned excludes any reimbursements you may have received. Any reimbursement is not actual earned money. It is a return of funds you have previously paid-out.
It is important you realize, being in business for yourself, you must adhere to the same requirements as any other self employed contractor or owner of a business. This will require you to learn more about your tax structure and common business requirements.
For example, you should record all activity and transaction expenses involved with performing any mystery shopping assignments. For instance, some of your expenses can be traveling to and from your assigned mystery shop, and any business office and supplies required for set-up and operation of your contracting.
In all probability you will write and submit your mystery shop reports utilizing a computer. Additionally, you will have to print out your assignments on paper for records as well as information and instructions to complete your shops. The equipment and supplies are all expenses incurred to perform your assignments. Additionally, you most likely will require a digital camera and transportation.
It is imperative you keep exact records and traceability for all your activity, events, mileage and equipment used in the operation of your self-contracting business.